LeadingAge Quality First Initiative

LeadingAge is a government initiative that helps organizations achieve excellence in aging services, and earn public trust. Dunwoody has pledged to work in partnership with the government and consumers to create an environment of quality care and service. LeadingAge’s ten elements of quality include: commitment, governance and accountability, leading-edge care and services, community involvement, continuous quality improvement, human resources development, consumer-friendly information, consumer participation, research findings and education, and public trust and confidence.